Capability

Credential Library

Start with recognised checks, qualifications, registrations and training records that staff may need for their roles.

Simplified illustrative credential library workflow with fictional sample data

The outcome

Define credential requirements from consistent records instead of recreating names, issuers and validity rules each time.

How it helps

How Credential Library works

This capability connects with the wider Apollo platform, so information can support action, evidence and reporting without being entered again.

Feature 1

Choose a consistent credential definition

Review the prepared record before using it in a role or individual requirement.

  • Search the library
  • Review issuer and validity
  • Use it in a requirement
Simplified illustrative choose a consistent credential definition workflow with fictional sample data

What is included

One capability, connected to the wider platform

Use the capability you need now while keeping its records, work and evidence ready for related capabilities across Apollo.

Included features

  • Credential names and codes
  • Issuing organisations
  • Topics and applicability
  • Default validity periods
  • Evidence guidance
  • Custom credential records

Questions and answers

Questions about Credential Library

Practical answers to common questions about managing this responsibility well.

Why does credential library matter?

Define credential requirements from consistent records instead of recreating names, issuers and validity rules each time.

What should credential library include?

It should cover credential names and codes, issuing organisations, topics and applicability, default validity periods and evidence guidance, with enough context to support action and explain decisions.

Who should be responsible for credential library?

Ownership should sit with the person who can make decisions and keep the information current. A specialist or governance team may provide the method, but accountability should not be left with an unnamed group.

How do you keep credential library current?

Set review dates according to risk and reassess after relevant incidents, material change, new evidence or overdue follow-up work. Preserve the history so changes remain explainable.

What evidence should be retained for credential library?

Keep the source information, owner, review and approval history, supporting documents and resulting actions needed to show what was considered and what happened next.

See Credential Library in Apollo

Book a focused demonstration and we will show how the capability fits your current responsibilities, existing information and next practical priorities.