Feature 1
Let staff submit their evidence
Give each person a focused task and form without granting broader administrative access.
- Enter credential details
- Attach evidence
- Submit for review
Capability
Credential Records
Collect staff credential details and evidence, verify each submission and preserve current and previous credential periods.
The outcome
Know who holds each required credential, what was verified and what needs renewal next.
Inside the capability
From staff submission to verified evidence
Staff complete a guided task and attach their evidence. Leaders review the credential in context, while requirements and automated guidance keep the whole program moving.
NSW
ONLINE VERIFICATION RECORD
Working with Children Check
Status: Cleared · WWC1000036E · Verified 19 September 2026
Sample employer verification record
How it helps
How Credential Records works
This capability connects with the wider Apollo platform, so information can support action, evidence and reporting without being entered again.
Feature 2
Verify records and preserve history
Review evidence, record the decision and retain earlier credential periods when a renewal is completed.
- Inspect evidence
- Verify or reject
- Review renewal history
What is included
One capability, connected to the wider platform
Use the capability you need now while keeping its records, work and evidence ready for related capabilities across Apollo.
Included features
- Staff self-submission
- Reference and validity details
- Evidence files
- Verification and rejection
- Status and expiry
- Renewal history and compliance metrics
Connected platform
Keep exploring Apollo
See where this capability is available and the related capabilities and solutions that use the same connected information.
Credential Library
Start with recognised checks, qualifications, registrations and training records that staff may need for their roles.
Explore capabilityCredential Requirements
Define the credentials required by organisation roles or individual staff and maintain their renewal rules.
Explore capabilityEvidence & History
Retain supporting evidence and the history behind reviews, decisions and changes.
Explore capabilityAvailable in:Organisational GRC
Questions and answers
Questions about Credential Records
Practical answers to common questions about managing this responsibility well.
Why does credential records matter?
Know who holds each required credential, what was verified and what needs renewal next.
What should credential records include?
It should cover staff self-submission, reference and validity details, evidence files, verification and rejection and status and expiry, with enough context to support action and explain decisions.
Who should be responsible for credential records?
Ownership should sit with the person who can make decisions and keep the information current. A specialist or governance team may provide the method, but accountability should not be left with an unnamed group.
How do you keep credential records current?
Set review dates according to risk and reassess after relevant incidents, material change, new evidence or overdue follow-up work. Preserve the history so changes remain explainable.
What evidence should be retained for credential records?
Keep the source information, owner, review and approval history, supporting documents and resulting actions needed to show what was considered and what happened next.
See Credential Records in Apollo
Book a focused demonstration and we will show how the capability fits your current responsibilities, existing information and next practical priorities.