Feature 1
Triage each report
Turn submitted information into an owned incident with the right severity, participants and next action.
- Review submitted facts
- Set severity
- Assign an owner
Capability
Incident Register
Record incidents, response activity, decisions, related work and lessons in one governed record.
The outcome
Give every reported incident a traceable path from intake through response and closure.
How it helps
How Incident Register works
This capability connects with the wider Apollo platform, so information can support action, evidence and reporting without being entered again.
Feature 2
Keep the response explainable
Retain activity, decisions, supporting evidence and follow-up work with the incident record.
- Maintain the timeline
- Link tasks and evidence
- Record closure
What is included
One capability, connected to the wider platform
Use the capability you need now while keeping its records, work and evidence ready for related capabilities across Apollo.
Included features
- Incident records
- Severity and status
- Owners and participants
- Response timeline
- Related records and tasks
- Closure and lessons
Connected platform
Keep exploring Apollo
See where this capability is available and the related capabilities and solutions that use the same connected information.
Forms
Give staff a guided way to submit structured information without needing access to the underlying register.
Explore capabilityWorkflows
Route record events through configured tasks, decisions and outcomes with accountable assignees.
Explore capabilityTask Management
Assign, prioritise and track responsibilities across all aspects of your GRC program.
Explore capabilityQuestions and answers
Questions about Incident Register
Practical answers to common questions about managing this responsibility well.
Why does incident register matter?
Give every reported incident a traceable path from intake through response and closure.
What should incident register include?
It should cover incident records, severity and status, owners and participants, response timeline and related records and tasks, with enough context to support action and explain decisions.
Who should be responsible for incident register?
Ownership should sit with the person who can make decisions and keep the information current. A specialist or governance team may provide the method, but accountability should not be left with an unnamed group.
How do you keep incident register current?
Set review dates according to risk and reassess after relevant incidents, material change, new evidence or overdue follow-up work. Preserve the history so changes remain explainable.
What evidence should be retained for incident register?
Keep the source information, owner, review and approval history, supporting documents and resulting actions needed to show what was considered and what happened next.
See Incident Register in Apollo
Book a focused demonstration and we will show how the capability fits your current responsibilities, existing information and next practical priorities.