Feature 1
Answer a security question in context
Start a reusable conversation and draft an answer from the same approved knowledge used for questionnaires.
- Ask the question
- Review the grounded response
- Continue the conversation
Capability
Security Q&A Chat
Answer ad-hoc customer and portal security questions from maintained organisational knowledge.
The outcome
Respond consistently to questions that arrive outside a formal questionnaire while preserving reusable context.
How it helps
How Security Q&A Chat works
This capability connects with the wider Apollo platform, so information can support action, evidence and reporting without being entered again.
What is included
One capability, connected to the wider platform
Use the capability you need now while keeping its records, work and evidence ready for related capabilities across Apollo.
Included features
- Reusable conversations
- Ad-hoc questions
- Grounded answers
- Source context
- Follow-up prompts
- Conversation history
Connected platform
Keep exploring Apollo
See where this capability is available and the related capabilities and solutions that use the same connected information.
Questionnaire Knowledgebase
Maintain approved organisational knowledge used to ground questionnaire and security answers.
Explore capabilityQuestionnaire Automation
Import customer questionnaires, draft grounded answers and return a reviewed workbook in the customer's format.
Explore capabilityAvailable in:Trust Management
Questions and answers
Questions about Security Q&A Chat
Practical answers to common questions about managing this responsibility well.
Why does security q&a chat matter?
Respond consistently to questions that arrive outside a formal questionnaire while preserving reusable context.
What should security q&a chat include?
It should cover reusable conversations, ad-hoc questions, grounded answers, source context and follow-up prompts, with enough context to support action and explain decisions.
Who should be responsible for security q&a chat?
Ownership should sit with the person who can make decisions and keep the information current. A specialist or governance team may provide the method, but accountability should not be left with an unnamed group.
How do you keep security q&a chat current?
Set review dates according to risk and reassess after relevant incidents, material change, new evidence or overdue follow-up work. Preserve the history so changes remain explainable.
What evidence should be retained for security q&a chat?
Keep the source information, owner, review and approval history, supporting documents and resulting actions needed to show what was considered and what happened next.
See Security Q&A Chat in Apollo
Book a focused demonstration and we will show how the capability fits your current responsibilities, existing information and next practical priorities.