Capability

Subprocessor Directory

Maintain and publish the third parties involved in delivering your service, with the context customers need for assurance and privacy review.

Simplified illustrative subprocessor directory workflow with fictional sample data

The outcome

Give prospects and customers a current, transparent view of subprocessors without answering the same vendor questions repeatedly.

How it helps

How Subprocessor Directory works

This capability connects with the wider Apollo platform, so information can support action, evidence and reporting without being entered again.

Feature 1

Publish a useful subprocessor directory

Maintain the provider context customers ask for and publish approved records directly to the Trust Centre.

  • Describe the service
  • Record data and location context
  • Set public visibility
Simplified illustrative publish a useful subprocessor directory workflow with fictional sample data

Feature 2

Keep supplier disclosures current

Review changes centrally so customer-facing information reflects the organisation's current suppliers.

  • Assign review dates
  • Update provider status
  • Publish approved changes
Simplified illustrative keep supplier disclosures current workflow with fictional sample data

What is included

One capability, connected to the wider platform

Use the capability you need now while keeping its records, work and evidence ready for related capabilities across Apollo.

Included features

  • Subprocessor records
  • Service purpose
  • Data and hosting context
  • Public visibility
  • Status and review dates
  • Trust Centre publication

Questions and answers

Questions about Subprocessor Directory

Practical answers to common questions about managing this responsibility well.

Why does subprocessor directory matter?

Give prospects and customers a current, transparent view of subprocessors without answering the same vendor questions repeatedly.

What should subprocessor directory include?

It should cover subprocessor records, service purpose, data and hosting context, public visibility and status and review dates, with enough context to support action and explain decisions.

Who should be responsible for subprocessor directory?

Ownership should sit with the person who can make decisions and keep the information current. A specialist or governance team may provide the method, but accountability should not be left with an unnamed group.

How do you keep subprocessor directory current?

Set review dates according to risk and reassess after relevant incidents, material change, new evidence or overdue follow-up work. Preserve the history so changes remain explainable.

What evidence should be retained for subprocessor directory?

Keep the source information, owner, review and approval history, supporting documents and resulting actions needed to show what was considered and what happened next.

See Subprocessor Directory in Apollo

Book a focused demonstration and we will show how the capability fits your current responsibilities, existing information and next practical priorities.