Surf Life Saving NSW was looking for a security solution for clubs and branches across the state. Holding data on millions of Australians, the organisation needed to minimise the risk of a security breach. Many volunteers would benefit from security training, while standardised security policies could provide a consistent framework.
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Not-for-profit case study
Surf Life Saving NSW Safeguards Millions of Records by Delivering Security Training and Policies Across Their Statewide Network
Surf Life Saving NSW protects lives, supports communities and helps build safer coastal environments across the state.
Matthew Ingersole
CIO at Surf Life Saving NSW
Customer overview
A clearer path for Surf Life Saving NSW
Measured impact
Apollo Secure offered Surf Life Saving NSW a low-cost, high-impact solution that was easy to roll out across close to a hundred clubs and branches. With built-in training, ready-made policies and centralised oversight, the organisation avoided expensive consulting fees and saved time on manual processes. The result was a scalable security framework with minimal overhead and strong return on investment.
We're using Apollo Secure to allow our Surf Clubs to evaluate their cybersecurity readiness and implement practical measures to enhance the protection of IT assets.
Matthew Ingersole
CIO · Surf Life Saving NSW
The customer journey
From challenge to measurable progress
How Surf Life Saving NSW moved from a clear business need to practical security and compliance outcomes.
01
The Challenge
Surf Life Saving NSW plays a critical role in protecting lives and supporting communities. As a state-wide organisation supporting over a hundred clubs and branches, many operated by volunteers, SLS NSW needed to ensure that personal data on millions of Australians was kept safe.
Their decentralised structure created challenges for implementing consistent cybersecurity practices. Many branches lacked formal security training, policies varied across locations, and there was growing concern that a lack of awareness could lead to a breach. SLS NSW was seeking a solution that could provide scalable security support, education and governance without burdening individual clubs.
02
The Solution
SLS NSW partnered with Apollo Secure to implement a security solution tailored to the needs of a large, distributed organisation. Apollo Secure provided:
- Centralised policy templates that were easy to adopt across clubs and branches
- Security awareness training designed for volunteers and non-technical staff
- User-friendly compliance tools to manage risk consistently and transparently
This allowed SLS NSW to deploy a uniform security posture across the state, while empowering each club and branch with practical tools and training to understand their role in safeguarding sensitive data.
03
The Results
With Apollo Secure, SLS NSW established a stronger, more unified approach to cybersecurity:
- Hundreds of volunteers completed security training, boosting awareness and accountability
- Consistent policies were adopted across clubs and branches, reducing the risk of human error
- The organisation improved its maturity in vendor and compliance reviews, supporting its commitment to safety and trust
Most importantly, Surf Life Saving NSW is better equipped to protect the personal information of the millions of Australians they serve, while staying true to their community-focused mission.
Ready to see similar results?
Join Surf Life Saving NSW and other organisations using Apollo Secure to make security and compliance work more practical.